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FAQ

Questions, answered.

Clear answers on services, quotes, turnaround and booking. Previews arrive within 48 hours, quotes the same day, and we work across Abu Dhabi, Dubai and the UAE.

General

About RR Media.

What does RR Media do?

RR Media & Event Management is a creative and digital marketing studio in Abu Dhabi. We run social media and Meta ads, design brands, build websites, apps and AI chatbots, handle SEO, produce video and photography, and plan corporate events and weddings across the UAE.

How much does RR Media charge?

Every project is quoted to its scope. Tell us what you need and you get a written quote the same day, with no obligation.

Which brands have you worked with?

Rotana, Grand Hyatt Abu Dhabi, Al Masaood, OK Hypermarket, Abu Dhabi Flour Mills, Ajban Farms, Honey Cake, California Gym, Champions Gym, MOJ Abu Dhabi, Petcure and more than 20 others.

How do I book RR Media?

WhatsApp or call +971 56 532 0721, email r.rmediaevent@gmail.com, or fill in the quote form on this site. We reply the same day, including weekends.

How quickly will I receive my photos and videos?

Highlight previews arrive within 48 hours. Fully edited galleries and films follow within one to three weeks, depending on the size of the project.

Do you work outside Abu Dhabi?

Yes. We work across Dubai, Sharjah, Al Ain and the rest of the UAE, and travel to India for weddings and shoots. Travel is included in the quote.

Where is your office?

Faham Doors Building, Airport Road, Al Manhal, Abu Dhabi. Visits are by appointment, Monday to Saturday.

Digital Marketing

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How much does digital marketing cost in Abu Dhabi?

It depends on the platforms, content volume and ads you need. We send a tailored monthly plan with a written price the same day. Ad spend is paid straight to the platform.

Is there a minimum contract?

No lock-in. Plans run month to month, and three months is usually when the results become clear.

Do you come to our location to shoot?

Yes. Every plan includes on-site shoot visits by our own crew, scheduled each month.

What does a monthly plan include?

A content calendar, designed posts, filmed reels, captions in English or Arabic, community replies, Meta ads management and a monthly report. We scale each part to your goals.

Social Media Management

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Which platforms do you manage?

Instagram, Facebook, TikTok, LinkedIn, Snapchat and YouTube Shorts. Plans cover as many as your audience uses.

Do you write Arabic captions?

Yes. Captions can be English, Arabic or bilingual, written for the audience and reviewed before posting, not machine-translated.

How many posts will I get each month?

Most plans include 16 to 36 pieces a month, counting posters, carousels and reels, set to your goals.

Will you answer our DMs?

Yes, during business hours. Sales enquiries are passed to your team on WhatsApp straight away.

Meta Ads & Performance

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What is a good monthly ad budget in the UAE?

Most local businesses start at AED 1,500 to AED 5,000 a month. We increase it only once the cost per lead is proven.

How soon will I see results?

First leads usually arrive in the first week. A reliable cost per lead takes three to four weeks of testing.

Do you run Google Ads too?

Yes. We run Google Search and Performance Max campaigns alongside Meta ads.

Who owns the ad account?

You do. We work inside your Business Manager, so the data and history stay with your company.

Branding & Identity

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How long does a brand identity take?

Two to four weeks from the first meeting to final guidelines, depending on how many items need designing.

Do you design Arabic logos?

Yes. We design bilingual logos and pair English and Arabic typefaces that work together.

What files will I receive?

AI, SVG, PDF and PNG files for every logo version, plus the guideline PDF and editable templates.

Can you print the menus and packaging?

We prepare print-ready files and can manage the print run with trusted Abu Dhabi printers.

Graphic & Creative Design

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Can I order a single design?

Yes. Send us the brief and we'll quote for the single piece.

How fast is the turnaround?

Two to five working days for most pieces. Same-day urgent work is possible when the studio has capacity.

Do you design for exhibitions like ADIPEC?

Yes. Stand graphics, brochures and screen content for exhibitions at ADNEC and Dubai World Trade Centre.

Website Development

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How long does a website take?

Two to four weeks for a company website. E-commerce and custom builds take four to ten weeks.

Will I be able to update it myself?

Yes. We set up an editor for the things that change often: prices, menus, team, blog and gallery.

Do you handle hosting and domains?

Yes, through a care plan, or we can deploy to your own hosting account.

Is SEO included?

The technical foundation is included on every site: titles, meta descriptions, schema, sitemap and speed. Ongoing SEO is a separate service.

Do you build both iOS and Android?

Yes, from a single cross-platform codebase.

How long does an app take?

A focused first version usually takes eight to fourteen weeks.

Do you publish it to the stores?

Yes. We prepare the listings and handle App Store and Google Play submission under your developer accounts.

Can an AI chatbot capture leads?

Yes. The assistant on this site collects name, phone and service interest and sends the lead to our team. We build the same for clients.

Does it work on WhatsApp?

Yes, through the WhatsApp Business Platform, with a human hand-off when needed.

Will it give customers wrong information?

We limit the bot to your approved information, test it before launch and review conversations weekly.

Does it speak Arabic?

Yes. It replies in the language the customer writes in.

How long does SEO take to work?

Google Maps improvements often show in four to eight weeks. Competitive keywords usually take three to six months.

What is GEO?

Generative engine optimisation: making your business easy for AI assistants like ChatGPT and Gemini to find, understand and recommend.

What is AEO?

Answer engine optimisation: writing content as clear answers to real questions so it appears in featured snippets, voice search and AI answers.

Do you guarantee first position on Google?

No honest agency can. We guarantee the work, the reporting and a clear plan, and we show progress every month.

Video Production & Photography

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How quickly will I receive my photos and videos?

Highlight previews within 48 hours. Fully edited galleries and films within one to three weeks depending on size.

Do you cover exhibitions like ADIPEC?

Yes. We cover multi-day exhibitions at ADNEC and other venues, with same-day edits for social media.

Can you shoot at our location?

Yes. Most shoots happen on location in Abu Dhabi, Dubai and across the UAE.

Do you provide models and props?

We can source models, stylists, props and locations as part of the production.

Do you rent sound and lighting equipment separately?

Yes. Speakers, microphones, mixers, lighting and LED screens are available with or without a technician.

How early should we book?

Four to eight weeks for corporate events. Equipment rental can often be arranged within a few days.

Do you handle permits?

We guide you through venue and municipality requirements and work with venues that hold the right licences.

Can you film and photograph the event too?

Yes. Coverage is usually included, with highlight edits delivered within 48 hours.

Do you cover weddings outside Abu Dhabi?

Yes. We cover weddings across the UAE and travel to India for destination weddings.

When will we get our photos?

A preview set within 48 hours, the full gallery and film within two to three weeks.

Can you do a same-day edit?

Yes. We can cut a short film during the event to show at the reception.

Do you also plan weddings?

Yes. We offer décor, vendor management and day-of coordination alongside coverage.

Media Management & PR

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Do you work with UAE influencers?

Yes. We shortlist creators that fit your audience, handle briefs and contracts, and report on results.

Can you get us into the newspaper?

We pitch real stories to relevant outlets. Coverage depends on the news value, so we help you find the angle editors want.

Do you manage Google reviews?

Yes. We reply to reviews and set up a simple process to ask happy customers for them.

Free quote, same-day reply

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